Customer Support Specialist (French) based Port...

Working Hours: Rotational shifts

Monday – Saturday: 07:00 – 19:00

Role Overview

We are looking for a service-driven and detail-oriented Customer Support Specialist to support French-speaking customers for a premium lifestyle and consumer brand .
You will be based on-site in Porto , delivering personalized support for digital products and services , while ensuring a high-quality customer experience in a regulated environment .

Key Responsibilities

• Handle incoming customer inquiries via phone, chat, and email in Slovenian
• Support customers with account-related requests, product guidance, order status, and basic device troubleshooting
• Ensure full compliance with brand, quality, and regulatory standards , including strict age-verification pro...