Position Overview
Become a Customer Support Specialist at Westburne in Regina, SK, focusing on automation and supplier portals. Collaborate with customers and resolve inquiries while managing order processing in this full-time role.
At Westburne’s National Service Centre, you will enrich your career by directly engaging with customers and suppliers. This role emphasizes excellent customer service skills, effective communication, and the ability to troubleshoot issues related to automation and portal transactions.
Key Responsibilities: • Review orders and verify stock availability promptly • Prepare accurate quotations and process customer orders • Serve as a point of contact for Business Unit customer inquiries • Resolve raised concerns within acceptable timelines • Handle transactions on portals like Conexiom, Ariba, and Taulia
Requirements: • High school diploma with 3+ years of customer service experience • Proficient in Microsoft Office applications • Strong phone communic...