Exciting opportunity within a constantly developing market.Great company who are passionate about providing exceptional customer service.About Our Client
This opportunity is with a medium-sized company operating in the energy and natural resources sector. The organisation is known for its commitment to innovation and delivering high-quality services to its clients.
Job Description
Respond promptly to customer inquiries via phone, email, or chat.Resolve customer complaints and provide appropriate solutions.Maintain accurate records of customer interactions and transactions.Collaborate with other departments to address customer needs.Provide product and service information to customers.Process orders, forms, and applications as required.Follow company procedures and guidelines for customer service.Identify and escalate issues to the relevant teams when necess...