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Customer Support Representative (Part Time)

Greater Lawrence Family Health Center | Methuen, United States | Posted June 18, 2026

Position Overview

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program.

GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. 

  • Promptly answers all incoming calls in a polite and professional manner.

  • Directs calls to the appropriate departments.

  • Schedules appointments and reviews appointment...
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