## What you’ll do: The primary function is to provide commercial support for portfolio of customers type of project business. * Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool. * Handles inquiries via phone, chat and email from customers and/or internal parties. * Order management: order entry, price checking, order clearing compliant with Eaton's policies * Complaint handling * Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfill external customer project * Handles a variety of pre-sales or post-sales service functions. * Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract iss...