​ About the Role
As a Bilingual Customer Support Representative, you’ll be the first point of contact for internal and external customers seeking assistance with shipping, credits, returns, and entry-level product support. You’ll deliver timely, accurate resolutions via phone, e-mail, and fax—building trust and loyalty with every interaction. This is an excellent entry point into a high-energy, fast-growing organization, with clear career paths into senior support, process improvement, or technical account management roles.

Essential Duties & Responsibilities Required