Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

David Kennedy Recruitment is working with a leading investment firm offering Forex and CFD trading company. We are looking to recruit a Japanese-speaking Customer Support Officer to support their South East Asia operations.

Position: Customer Support Officer (Japanese)

Location: Japan/South East Asia

Work model: Remote

Employment type: B2B, Services Agreement or Freelance contract

 DUTIES AND RESPONSIBILITIES:

• Assist clients with opening and maintaining trading accounts

• Respond to customer enquiries via email, phone and internal support channels

• Handle welcome calls and client follow-ups to ensure high customer satisfaction

• Provide...