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Customer Support Manager

G5 Entertainment AB | Astana, Kazakhstan | Posted June 23, 2026

Position Overview

Job description

G5 Games is a Swedish developer and publisher of mobile games played by over 250 million people worldwide. We create large-scale projects, such as Sherlock, Hidden City®, and Jewels of Rome®, and continuously enhance their technical foundation.

We are strengthening our team and looking for a Customer Support Manager. Do you have what it takes? Apply now!


 What You Will Work On:

  • Delivering support to customers by providing information in response to inquiries via helpdesk;

  • Creating FAQs and user guidelines. Posting them to company's website and helpdesk;

  • Processing customer feedback and escalating issues that require further investigation;

  • Monitoring customer complaints and store reviews. Answering customer complaints at the app stores.

    • What We Expect:

  • Upper-intermediate/advanced level of English is a must;

  • Good writing skills. Be able t...

    • Ready to Apply?

    Apply for this Position