Job Title: Customer Support Expert (Contact Centre)

Location: Manchester, M15 4FN

Rate: £17.46ph via an Umbrella Company (Inside IR35)

Employment Type: Contract (Currently financed until December 2026)

Hours: Standard 37.5 Hours Per Week Reference: F56510

Must be able to start 1st July - with no holiday booked for month of July.

Position Description:

As a Customer Support Expert in our contact centre, you will be the first point of contact for our Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as needed, ensuring every interaction results in a positive experience.

Position Responsibilities:

* Provide exceptional customer service while efficiently handling a variety of enquiries primarily through inbound and outbound calls within a co...