XELEMENTS HEALTH PVT. LTD. – Healthcare / Medical Devices
Customer Support Executive
Clinical Operations

LOCATION
Ambattur, Chennai
EXPERIENCE
1 – 5 Years
WORK MODE
In-Person
FUNCTION
Patient & Partner Support

JOB SUMMARY
XElements Health Pvt. Ltd. is hiring a Customer Support Executive to be the single point of contact for patients and channel partners throughout a diagnostic monitoring study.
The role spans the full study lifecycle — pre-study scheduling and patient briefing, in-study troubleshooting and reassurance, and post-study coordination through report delivery.
Prior experience in a healthcare, diagnostics, or medical device setting is strongly preferred. Comfort speaking directly with patients — many of whom will be elderly or anxious — is essential.

KEY RESPONSIBILITIES
• Serve as the primary point of contact for patients throughout the study lifecycle — before, during, and after — ensuring a smooth and reass...