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Customer Support Engineer | UK

Heidi | London, United Kingdom | Posted June 20, 2026

Position Overview

WHY JOIN HEIDI HEALTH?

  • Additional paid day off for your birthday and wellness days
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career!
  • Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

ABOUT YOUR ROLE
As a Support Engineer at Heidi Health, you’ll apply deep technical expertise to diagnose, resolve, and prevent complex issues in our AI-powered healthcare product.

Your work directly impacts product reliability, customer trust, and Heidi’s ability to scale safely in high-stakes clinical environments. By owning technical issues end-to-end and partnering closely with engin...

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