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Customer Support Engineer, Cymer 光源产品

ASML | Shenzhen, China | Posted June 11, 2026

Position Overview

DUTIES AND RESPONSIBILITIES

  • Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site.

  • Performs installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites.

  • Regularly provides assistance, guidance, leadership, and technical assistance to junior or less experienced field service engineers

  • may serve as site leader for customer.

  • Maintains and manages an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer.

  • Assists customers in the receipt, installation, and testing of company equipment.

  • Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.

  • Provides service education to customer’s service and op...

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