Position Overview
Description
We are looking for a Customer Success Specialist to join our team in Fort Worth, Texas in a fully on-site contract-to-permanent role. This position is ideal for a service-focused team member who can support customers and dealers with confidence, handle complex issues with sound judgment, and contribute to a dependable team environment. The person in this role will help create a strong customer experience through responsive communication, accurate order support, and effective follow-through on service-related matters.
Contract-to-permanent
Pay: $20/Hr
Fort Worth, Texas Mon-Fri On-Site - 8:00am - 5:00pm
Responsibilities:
• Act as a reliable resource for colleagues by offering day-to-day guidance, sharing process knowledge, and helping maintain team continuity when leadership is unavailable.
• Support the onboarding of new team members by introducing workflows, customer service expectations, and key too...