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Customer Success Representative

impac Fleet | the woodlands, United-States | Posted June 16, 2026

Position Overview

Job Description

Job Description

Are you the type of person who thrives in a fast-paced environment, loves solving problems, and enjoys connecting with people? If so, we want you on our team!

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless and positive experience. You'll be the go-to expert for answering questions, troubleshooting issues, and building lasting relationships. We're looking for someone who is driven, adaptable, and a natural problem solver —someone who takes ownership, communicates effectively, and gets things done.

What You’ll Do

  • Keep customer interactions organized and up to date in Salesforce (CRM)
  • Build and maintain strong relationships—both with customers and internal teams
  • Listen actively, think critically, and provide timely, accurate solutions
  • Help customers succeed by of...

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