We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high‑stakes U.S. immigration system. That is why we are building deeply customer‑centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high‑growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency.

Customer Service Representative I

Functionality: CSM, CSR I

Cebu, Philippines

Your Mission

Build delightful, informative customer experiences to drive our brand of providing extensive support in every family's life‑changing immigration journey.

As the Customer Service Representative, you will be a brand ambassador for RapidVisa and/or Boundless and provide a high level of customer service in resolving issues proactivel...