Position Overview
Allego’s curious and self-driven Customer Success Managers have a direct impact on Allego’s growth. As a CSM, you are ultimately responsible for the high touch, complete post-sales services lifecycle of a portfolio of Allego customers. You will handle implementation of brand new customers, and through your partnership, guide those customers to expand usage and drive adoption. You celebrate your customers’ success as if it is your own!
Our Customer Success team is collaborative, energizing, and fast paced, and our CSMs take pride in helping to transform the way that ideas are shared and learning happens. You will be integral to Allego’s success through:
+ Working with a portfolio of customers will who range in industry and size to manage their initial and ongoing success; from onboarding and implementation through training and use case expansion
+ Using a consultative approach, serve as a trusted advisor to your portfolio of customers, repeatedly guid...