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We are looking for an experienced Customer Success Business Partner (CSBP) to join IRIS Software Group, supporting our market‑leading accountancy software portfolio .
As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle.
You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long‑term success.
Working within the Customer Success Department , you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts.