Britain's Premier Job Portal
We're hiring a Customer Success Manager to help scale the post-sales organization at a rapidly growing enterprise hardware startup.
This is a hybrid operational and commercial role where you'll manage a high-volume portfolio of accounts while helping build the systems, workflows, and customer success infrastructure needed to support long-term growth at scale.
You'll work across retention, expansion, operational process design, customer feedback, and cross-functional coordination while helping define how the company manages and grows hundreds of customer relationships — not just a small set of enterprise accounts.
This role is ideal for customer success professionals who combine operational thinking, technical fluency, and commercial awareness with a strong customer-focused mindset.
The company is a fast-growing enterprise B2B hardware startup serving customers across industries including:
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