Founding Customer Success Manager (Clinical SaaS Applications)
Liverpool, hybrid working - 3 days office
£40k-£50k base plus bonus plus healthcare and hybrid working

This opportunity is for an experienced Customer Success professional to join an innovative healthtech company, that is transforming patient care globally. Providing cutting-edge clinical software that streamlines workflows for frontline healthcare providers. As part of their growth, they are looking for a founding Customer Success Manager to establish their customer success function from the ground up and ensure their clinical partners achieve maximum value.

The Role

As the first dedicated Customer Success hire, you will bridge the gap between healthcare technology and clinical practice. You will personally manage all early clinic and hospital accounts, design the onboarding blueprints, and build the foundation for the future CS department. This is a high-impact role requiring a mix of strategic ...