Customer Success Manager – Italian Speaker

Akeneo is a global leader in Product Information Management (PIM) and a company dedicated to delivering a product experience that guides consumers and professionals to the best purchase, anytime, anywhere. In a dynamic environment that empowers you to balance professional success with personal fulfillment, you will help our most valued customers achieve their goals by optimizing the use of our products and services.

Responsibilities

• Build strong relationships with key contacts at customer accounts, including C-level executives across business and IT.
• Drive the adoption of our software and identify opportunities for expansion.
• Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions.
• Engage customers in insightful ways, including delivering personalized, action-focused business reviews.
• Identify r...