A fast-growing company is looking for a talented Customer Success Manager.Resposibilities
Onboarding, Support and escalation of new and existing customers.
Handle support requests quickly and efficiently and liaising with the technical teams to find the right solution.
Maintain daily interactions to establish strong relationships and get a clear understanding of the customers status and progress.
Collaborate internally with engineering and product to escalate customer issues as appropriate.
Excellent communication skills and a passion for providing top notch service (written and verbal).