Be responsible for helping clients to achieve their desired outcomes through the adoption and practical application of our product and data sets.

As our Customer Success Manager you’ll:

Be responsible for helping clients to achieve their desired outcomes through the adoption and practical application of our product and data sets. This is achieved through proactive relationship building, education, and consultative support.

You will assume ownership and management of a portfolio of our Enterprise clients, helping them to realise value and support growth.

• Establish and maintain strong relationships with key stakeholders and end users within each of your accounts
• Consult clients on how to solve challenges / achieve desired outcomes with GWI.
• Create success plans to drive adoption and track the achievement of desired outcomes.
• Identify and support growth opportunities with your AM counterparts
• Pul...