Role Overview

Honeywell Fire SaaS is seeking a dedicated and proactive Customer Success Manager to support our mission of becoming the leading provider of critical alarm path solutions powered by Honeywell CLSS (Connected Life Safety Services). 

This pivotal role will focus on expanding our reach beyond traditional building applications by leveraging our innovative protocol-based communicator technology. You will play a key role in penetrating the Central Monitoring Stations (CMS) and Alarm Receiving Center (ARC) markets across Europe, ensuring exceptional customer satisfaction and driving business growth.

Key Responsibilities:

 - Develop and maintain strong relationships with key customers, particularly within Central Monitoring Stations and Alarm Receiving Centers across Europe. 

- Act as the primary point of contact for customer success, ensuring clients maximize the value of Honeywell’s critical alarm path soluti...