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Customer Success Engineer - SaaS Expert

Mercor | bogotá, Colombia | Posted June 05, 2026

Position Overview

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $40,000–$50,000
Location: Remote

Role Responsibilities

  • Respond to support requests from Mercor’s talent pool who have questions or issues applying for roles on our platform.
  • Triage and investigate talent-reported issues by examining telemetry data, inspecting network requests, writing queries against our database,...

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