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Customer Services Jr. (Laboratory testing experience)

SGS | Muntinlupa, Philippines | Posted June 05, 2026

Position Overview

Job Description

Primary Responsibilities:

Assists the Inside Sales Managers in compiling documentation, generating client quotations, client communications, entry/update of quotes and other information into CRM, update information in Laboratory Information Management System (LIMS), market research and other tasks as needed.

Specific Responsibilities:

  • At all times, complies with SGS Code of Integrity and Professional Conduct.
  • Coordinate with various departments to ensure prompt and appropriate responses to customer needs.
  • Outlines the scope, quotes, schedules, and coordinate the dispatch of sample collection and analysis projects to field and laboratory assets in their territory
  • Act as the liaison and advocate for the customer’s needs, requests, and requirements when leveraging SGS and/or non-SGS Samplers, Laboratories, Management, Sales, and Business Development resources to complete projects

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