We are seeking a dynamic and experienced Customer Service Trainer to join our team. The ideal candidate will be passionate about customer service excellence and have a proven track record in training and developing customer service professionals.

EXPERIENCE OF DESIGNING TRAINING COURSES IS ESSENTIA

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As a Customer Service Trainer at Stericycle, you will play a key role in enhancing our customer service operations by delivering high-quality training programs that empower our team to provide exceptional servic

e.Key Responsibilitie

• s:Design, develop and deliver comprehensive training programs for new and existing customer service representativ
• esConduct needs assessments to identify training requirements and ga
• psCreate engaging training materials, including manuals, e-learning modules, and worksho
• psFacilitate classroom and virtual training sessions, ensuring content is delivered effectiv...