Customer service Team Leader
Bradford – HYBRID (2 office days)
Up to £33,000
Elevation Recruitment Group, business support division are proud to be working with a large and well-known organisation in Bradford to recruit for a Customer Service Team Leader.
This role will play a pivotal part within the business to ensure the best service is provided to both UK and overseas commercial customers.
Your team will be responsible for managing all customer service interactions, ensuring resolution, and delivering an exceptional experience You and your team will oversee administrative tasks within the purchase to pay function of the business You will provide insights and recommendations to enhance customer service You will act as the point of escalation for customer complaints to ensure swift resolution You will take ownership of administrative processes and drive efficiency and effectiveness Tackle op...