Position Overview
A leading staffing solution provider is seeking a Customer Service Team Lead to inspire and manage a team of Customer Service Representatives in Cebu. This onsite role requires strong leadership, coaching, and performance management skills, with a focus on achieving targets and enhancing customer satisfaction. The ideal candidate will have at least 2 years experience in a supervisory role within a call center or BPO setting and a Bachelor's degree. Competitive benefits include generous paid time offs and health insurance.
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