City:
Seattle Location:
1161 - Recology King County- Office Fidalgo Subsidiary Name:
Recology King County The Role of Customer Service Specialist
This position is located at our South Seattle Office - free parking!
Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature.
Essential Responsibilities
Answers telephone or greets customers at counter.Provides information about collections, rates, billing, and account status promptly and correctly.Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.<...