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Customer Service Specialist (KL) (Ref: MO1)

AGENSI PEKERJAAN LINE RECRUITS SDN BHD | Mid Valley, Malaysia | Posted June 21, 2026

Position Overview


Job Responsibilities

  • On time respond to customer's inquiries (Quotation, Document, etc).
  • Handle customer’s order, schedule, delivery confirmation and follow up.
  • Manage concerned document such as airway bill, invoice, packing list, custom form.
  • Able to resolve customer interactions, transactions, comment, and complaints.
  • To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – Manufacturer or warehouse with customer in order to manage the sufficient stock.
  • To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it.
  • Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
  • To support a variety of inquiry such as product specification, promotion status, documentation by working with internal cou...
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