Join us on our exciting journey! We are looking for a Customer Service Specialist to maintain our databases for the Italian market . If you want to play a key role in a multicultural, dynamic and committed fun team, this is a great opportunity.

Essential Functions

• Update reference databases with new products and changes in the Italian market, ensuring data quality: classify products, standardize and group data following company hierarchies and business rules.
• Identify required changes to the existing reference file.
• Work together with local offices to identify when and how to correct inaccurate data, delete data, or add new entries to make the reference files more complete.
• Identify and resolve routine exceptions and issues.
• Perform quality control of maintained data and apply corrections as required.
• Maintain documentation of processes and procedures.

Skills & Other ...