At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Customer Service Specialist is the single point of contact for the assigned Customer account for operational issues and resolutions.
Responsibilities
- Provides timely, accurate, complete responses to customer or sales inquiries.
- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems or referring to appropriate function or personnel.
- Coordinating among diverse customer contact and distribution channels to ensure that customer perceives a seamless, consistent and positive view of the organization.
- Analyzing customers' needs and making recommendations for additional products or services that will enhance customers' satisfaction, productivity or profitability.
- Quote and Order Manage...