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TalentBurst, Inc. | Costa Mesa, California, United States | Posted May 09, 2026
Position Overview
Title: Customer Service Specialist
Location: Costa Mesa. CA 92626 (Onsite)
Duration: 6 Months Contract (high possibility of extension)Summary:
- The Customer Service Specialist serves our patients, members, and providers.
- Responsible for answering phone calls and scheduling patient appointments.
- Triages phone calls as necessary.
- May conduct patient/member pre-certification to ensure coverage for appointments and medical care.
- With the assistance of data and technology, they function as a liaison and ensure a high-value and personalized experience.
Required Skills & Experience:
- 3 years of customer service experience.
Education:
- High School Diploma or equivalent.
Skills Required: