Customer Service Representative



We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive overall experience.



Key Responsibilities:



Respond promptly to customer inquiries via phone, email, or chat

Resolve product or service issues by clarifying concerns and determining the best solution

Maintain accurate records of customer interactions and transactions

Provide detailed information about products, services, and company policies

Escalate complex issues to the appropriate department when necessary

Follow up with customers to ensure resolution and satisfaction



Qualifications:



High school diploma or equivalent; additional education is a plus

Proven experience in customer service or a related field preferre...