Boston Public Schools seeks  Customer Service Representatives - Transportation Department

Reports To : Customer Service Team Leads

Position Type: Temporary Position (Potential to stay on Long Term)

Start date: July 1, 2024

OVERVIEW:

The Boston Public Schools is the largest school district in Massachusetts with approximately 57,000 students and a $1.2B budget. Transportation ensures that students across the city have choice in their schools which we believe is an essential part of improving equity across our system. On a daily basis, our 650 buses drive 45K miles bringing over 30K students to 200 schools across the Boston area - not just Boston Public Schools but local parochial, private, and charter schools as well.

Customer Service Representatives (CSRs) are many parents' primary interaction with the School District (outside of the classroom). Their impression of the C...