Description
We are looking for a Customer Service Representative to join a busy onsite team in Pennsylvania. This contract position supports daily customer interactions, order processing, and service-related follow-up while helping maintain accurate information across each request. The ideal candidate brings strong communication skills, a clear phone presence, and a careful approach to reviewing details in a fast-paced environment.


Responsibilities:

• Handle inbound customer inquiries by phone and provide clear, timely updates on orders and shipment status.

• Enter customer orders accurately into the system and confirm information before processing.

• Support claim documentation by gathering required details and completing service-related records.

• Review incoming orders for accuracy, verify key information, and follow up when clarification is needed.

• Respond to a steady volume of daily calls while delivering courteous ...