**About Us**
Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies.
Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Ou**r** US team is growing and we're looking for experienced **Customer Service Representatives** to join our Helpware team.
**Position Overview**:
As a Customer Service Representative (CSR), your primary responsibility is to provide exceptional customer service and support.
You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their satisfaction.
**Primary Responsibilities**:
- Responding to customer needs
- Ensuring customer requests are handled in an appropriate and...