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Customer Service Representative

GFG-Alliance | Tamworth, Australia | Posted June 09, 2026

Position Overview

Join a 6 AFR BOSS Best Places to Work Gold Winner and 6 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC Metalcentre business.


Reporting to the Branch Manager and based at our Tamworth Site, this is a hands-on, customer-facing role where you’ll be the first point of contact for our trade and industrial customers, helping them find the right products, placing orders, and providing solutions that keep their businesses moving.

This is a permanent Full Time role working Monday to Friday from 7:am to 4:pm

What you will be doing:

  • Serving trade and industrial customers at the front counter and over the phone

  • Process orders and follow-up on deliveries to ensure customer satisfaction.

  • Managing stock levels

  • Handling customer enquiries and providing tailored product advice

  • Building strong relationships with regul...
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