Position Overview
Job Description
About the Company
Our client is a leading provider of software solutions that support government agencies, including Departments of Revenue and motor vehicle organizations. Their platforms help streamline processes such as tax document handling, payment processing, and temporary vehicle registration/tag issuance, improving efficiency and accuracy for both agencies and end users.
As they prepare for a major system go-live on July 15, they are expanding their customer support team to assist users during implementation and beyond.
Position Overview
We are seeking a Customer Service Representative to support customers using our client’s systems. This role will focus on handling inbound inquiries via phone and email, assisting users with account setup, troubleshooting basic issues, and ensuring a smooth onboarding experience as the new system launches.
This is a high-impact, customer-facing role ideal for candidates who thrive in fast-paced environmen...