Responsibilities
Ensure excellent customer service throughout company processes to maintain high customer satisfaction Act as a key liaison between customers and internal departments (Sales, Production, Logistics) Serve as the first point of contact for customers, handling daily business-related inquiries Respond to product- and order-related questions, providing information on products, delivery times, and technical details Handle administrative tasks, including order entry in Oracle and support with weekly reporting and analysis Participate in relevant trade shows
Qualifications
Fluency in English and French (any other language would be an advantage) Knowledge in MS Office programs (Outlook, Word, Excel and PowerPoint) An extroverted, initiative, collaborative personality, who is able to prioritize and complete tasks in a timely manner Outstanding relationship building skills and commercial flair Accuracy and efficiency in administrative tasks Commercial background is an ...