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Customer Service Representative - Roadshow 2026

AFFIN Group | , penang, malaysia, Malaysia | Posted June 14, 2026

Position Overview

Job Purpose

  • To provide frontline service to customers.
  • To deliver quality customer service in accordance with Bank’s internal policies.
  • To perform back office functions as well as rendering customer service support.
  • To contribute towards branch’s deposit growth and cross selling Deposit / Investment / Bancassurance / Banca Takaful products

Job Responsibilities

Financial

  • To take pro‑active actions to prevent fraud and losses (internal & external)
  • To contribute to deposit growth by way of soliciting new accounts.
  • To assist in managing cost control for the branch as per approved budget.

Process

  • Perform daily branch activities in accordance to Bank’s internal policies & regulatory requirement.
  • Effective cash handling and ensure Mid Day and End of Day cash balancing is performed in accordance with procedures.
  • Ensure accuracy in...

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