Description
We're looking for a motivated Customer Service Representative for our client in Portland, OR. Within this role you will be responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.


Job Description:

+ Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer.

+ Verifies all shipping, billing, pricing, and purchase order information.

+ Enters special instructions related to orders, customer requests/code maintenance, and notes.

+ Update customer files with quoted pricing, new i...