Location: Lisbon, Portugal

Work Model: On-site

Start Date: 30 April 2026

Job Overview

We are looking for a Customer Service Representative fluent in Polish and English to join a leading e-commerce support team in Lisbon. In this role, you will assist customers, ensure a high-quality service experience, and represent one of the most recognized e-commerce platforms.

Schedule

Initial schedule:

• Monday to Sunday: 08:00–17:00 or 09:00–18:00 (rotational shifts)
• Days Off: 2 rotational days per week

Later stage (TBC by client):

• 24/7 operation (Monday to Sunday) with rotational shifts.

Responsibilities

• Provide excellent customer support via phone, email, or chat.
• Maintain strong knowledge of e-commerce products and service stand...