Customer Service Representative (Healthcare Call Center)
Plymouth, MI
$21/hour
Full-Time | Contract-to-Hire Opportunity
Overview
Join a growing healthcare organization as a Customer Service Representative in a fast-paced, high-impact call center environment. This is an excellent opportunity for individuals who are passionate about helping others, thrive in a structured environment, and are looking for long-term career growth within healthcare and operations.
What You’ll Do

+ Handle a high volume of inbound calls (50–100 daily depending on complexity)

+ Assist customers with:

+ Prior authorization inquiries

+ General healthcare-related questions

+ Sensitive and confidential information with professionalism


+ Accurately enter and update customer information across multiple systems

+ Conduct follow-up calls as needed

+ Deliver exceptional service with a strong focus on quality and accuracy m...