Job Summary:
Provides excellent customer service to patients, employees and guests. Collects admission information from customers. Coordinates general aspects of care, as pertinent to role. Communicates to appropriate department all emergency calls per established duties. Records service requests.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred Customer service call center experience: Preferred Facility Specific License/Certifications:
Hospital Fire and Life Safety (HLFS): Required Essential Functions:
Answers phones and greets clients in a friendly, caring and professional manner at all times. Provides communication, facilitation, coordination, and documentation of all reported issues, utilizing excellent customer service skills and profess...