Customer Service Representative - Insurance Account

Hybrid - Muntinlupa 1-3 Yrs Exp Bachelor Full-time

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Job Description

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

HMO

We are seeking a Customer Service Representative - Insurance to join our team in Alabang, Muntinlupa. This is a hybrid role requiring strong customer service skills, ideally with experience in an insurance account.

Qualifications:

• Minimum of 1 year of experience in customer service.
• Recommended to have a background in insurance , particularly life and retirement products.

Key Responsibilities

• Policy Inquiries: Answer inbound calls and emails regarding life insurance coverage, retirement plan balances, and policy terms.
• Transaction Processing: Assist customers with...