Description
• Job Title: Customer Service Representative

• Location: Highland Hills, OH (Onsite)

• Pay Rate: $21.00/hr

• Duration: 6-month contract with potential for extension


About the Role:

In this position, you'll provide back-office support by assisting with payroll and billing processes while delivering excellent customer service. You'll work with client payroll and billing data, respond to customer inquiries, maintain accurate records, and help ensure payroll and billing are processed accurately and on time.


What You'll Be Doing:

• Processing and verifying payroll and billing information for accuracy

• Responding to customer questions professionally via phone and email

• Setting up new customer accounts and maintaining customer records

• Updating payroll and billing instructions for existing clients

• Processing credits, rebills, ACH, wire, and A/R transactions
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