Customer Service Representative (Healthcare)

V-Call Center Link Inc.

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

• Respond to inbound and outbound calls, emails, and chats from patients, members, or providers.
• Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services.
• Handle escalations and resolve customer concerns with empathy, accuracy, and professionalism.

Job Requirements

• College graduate
• With 1 year of healthcare experience voice
• Good comms can meet B2-C1 versant score
• Amenable to work on night shift and work on site

Working Location

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