Summary

The Customer Service Representative (CSR) is responsible for responding to customer inquiries and requests, processing orders, and coordinating the handling of customer concerns in a timely manner. The CSR is also responsible for sales order data entry and work to improve departmental efficiencies and create cost savings on an on-going basis.

Education:

High School Diploma required. Associate degree in business or related field is preferred.

Experience:

Knowledge, Skills and Abilities: