**Customer Service Representative**

Contracts/Outsourcing

Fairfield county , Connecticut, US

+ Added - 28/05/2026
Pay Rate Low: 20 | Pay Rate High: 22
Our client is seeking a Customer Service Representative to support a high-volume, front-line call center environment focused on surgical and medical device products. This role is responsible for managing customer interactions, processing orders, and ensuring accurate and timely resolution of inquiries within a regulated healthcare setting.

**Type:** Contract (Potential to extend/convert)
**Location:** Fairfield County, CT
**Rate** : $20-$22/hr

**Key Responsibilities**

+ Manage inbound calls, emails, and CRM activity using Microsoft Dynamics
+ Process customer orders received via phone, email, fax, and EDI
+ Handle returns (RMAs), complaints, shipment issues (under/over shipments), and status updates
+ Enter and track complaints in the system, partnering with Pro...